dōro Terms of Use
Effective date: August 27, 2026
Last updated: August 27, 2026
Version: 2.3 — US-only; Polar has no country lock; we reject non-US billing
These Terms of Use (the “Terms”) are a contract between you and Organization 4901, LLC, a Delaware limited liability company (“4901,” “we,” or “us”), for your use of dōro (also written “Doro”), including trydoro.app, timer.trydoro.app, and any related sites, APIs, or mobile apps we make available (the “Service”).
By accessing or using the Service, creating an account, or starting a trial, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Contact: [email protected]
Read this. Section 16 requires binding individual arbitration and a class-action waiver, with a 30-day opt-out. Section 5 describes the 14-day trial, automatic renewal, and how to cancel.
Paid subscriptions are sold by Polar Software, Inc. (“Polar”) as merchant of record. When you buy, Polar’s Checkout Buyer Terms also apply to that purchase.
4901’s members, managers, officers, and contractors are not parties to these Terms. To the maximum extent the law allows, claims about the Service are claims against 4901 only, not against those people personally.
1. The Service
dōro is a focus timer. It lets you run timed work blocks, optionally label them, and view a history of those blocks. That is the product.
We do not promise that you will be more productive, learn more, retain more, write more, ship software, avoid burnout, or get any particular academic, professional, or personal result. Any examples on our marketing pages are illustrations, not guarantees.
Features may change, break, or be withdrawn. We may offer the Service on the web and, if we choose, as a mobile app. These Terms cover both.
Where we offer the Service. The Service, including accounts, trials, and paid subscriptions, is offered only to individuals located in the United States. We do not offer the Service to anyone located in the European Economic Area, the United Kingdom, or Switzerland. If you are located there, do not create an account, start a trial, or pay.
Do not circumvent the region lock. You may not use a VPN, proxy, false location, false billing address, false payment method, or any other method to sign up, start a trial, or pay from a place we do not serve. Circumvention is a material breach. We may suspend or delete the account without refund, and Polar may decline or reverse the charge.
We require a United States billing address for any trial or paid checkout. Polar does not give us a control that turns off other countries. The customer can still change the country field on Polar’s page. If Polar reports a billing country other than the United States, we will not grant paid access and we will ask Polar to refund or cancel that checkout. We may suspend or delete an account we reasonably believe is located in a place we do not serve, or was created by circumventing the lock.
The public marketing site may be viewable worldwide. Viewing the marketing site without an account is not an offer of the Service in those places.
2. Eligibility, age, and accounts
Minimum age. You must be at least 13 years old to use the Service. The Service is not directed to children under 13. If you are under 13, do not create an account.
Ages 13–17. If you are 13–17, you may use the Service only with the consent of a parent or legal guardian who agrees to these Terms on your behalf. You may not start a paid subscription.
Paid subscriptions. You must be 18, or the age of majority where you live, to start a trial that collects a payment method or to buy a paid plan. By starting a trial or paid plan you represent that you are that age.
Account. You sign in with Google. You are responsible for the Google account you use and for all activity under your dōro account. Keep that account under your control. Email [email protected] if you think someone else is using it.
You must give accurate information and keep it current. One natural person, one account, unless we agree otherwise in writing. We may refuse, suspend, or delete an account if we believe the age, identity, or payment representations are false.
3. Your content
You keep whatever rights you have in the labels, categories, notes, and other material you put into the Service (“Your Content”). You grant 4901 a worldwide, non-exclusive, royalty-free license to host, store, process, and display Your Content solely to operate, secure, and provide the Service to you.
You represent that you have the right to submit Your Content and that it does not violate the law or anyone else’s rights. Do not put special-category or illegal material in labels or notes.
We may remove Your Content if it violates these Terms or the law, or if we shut down the Service.
Our data. Usage metrics, logs, and aggregated or de-identified statistics derived from the Service (including session counts that cannot reasonably identify you) are 4901’s property. That grant does not give you any ownership in the Service.
4. License to you; our intellectual property
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal or internal business purposes, as long as you follow these Terms. No other license is granted, including any license to our trademarks, trade dress, or “dōro” / “Doro” name. You may not use those marks without our prior written consent.
The Service, including its software, design, name, and trademarks, is owned by 4901 or its licensors. These Terms do not transfer any ownership to you.
Feedback. If you send ideas, suggestions, or feedback, you assign to 4901 all right, title, and interest in that feedback, or, if assignment is not allowed, you grant 4901 a perpetual, irrevocable, worldwide, royalty-free license to use it without obligation or attribution.
You may not:
- copy, modify, or create derivative works of the Service except as the law allows
- reverse engineer the Service except as the law allows
- rent, resell, or provide the Service to third parties as your own product
- bypass access controls, scrape the Service in a way that burdens our systems, or interfere with other users
- use the Service for unlawful, harmful, or fraudulent activity
- use the Service to build a competing timer product by systematically extracting our software or non-public data
- remove proprietary notices
- imply 4901 endorses you or your product
We may seek injunctive relief for a breach of this section without a bond, to the extent the law allows, including outside arbitration for that limited purpose.
5. Trials, automatic renewal, cancellation, and Polar
5.1 Polar is the seller of paid access
Paid access is sold by Polar as merchant of record. Polar is the reseller of the paid subscription. Polar handles checkout, payment processing, invoices, applicable sales tax or VAT, and payment-related customer records. 4901 provides the Service after Polar confirms the purchase or trial.
A purchase is also subject to Polar’s Checkout Buyer Terms: polar.sh/legal/checkout-buyer-terms. If those buyer terms conflict with this Section 5 on payment, tax, invoicing, or refund processing, Polar’s buyer terms control for the purchase itself.
Polar may review, suspend, or terminate checkout or payouts under Polar’s own rules. A Polar outage, decline, review, hold, or policy change is not a breach of these Terms by 4901. We do not guarantee Polar’s checkout, tax calculation, or uptime. If Polar cannot charge you or confirm the trial, we may withhold paid features.
Polar does not offer a seller country lock. We still only serve US billing. We will require a billing address at checkout where Polar allows it. If a webhook or Polar record shows a non-US billing country, we will refuse or revoke access and request a refund or cancellation through Polar. That is not a Polar feature. It is our rule.
5.2 Automatic renewal disclosure (read this)
This is an automatically renewing subscription.
- Polar collects a payment method when the 14-day trial starts, unless checkout says otherwise.
- If you do not cancel before the trial ends, Polar will charge the price and billing interval shown at checkout (plus any tax Polar must collect) and the subscription will continue.
- After that, Polar will charge that payment method automatically at each renewal until you cancel.
- The then-current price, term (for example monthly), and tax are the amounts displayed at Polar checkout or in the Service when you subscribe. We do not hide a different price in these Terms.
- We or Polar may change the price for a later renewal period. You will get notice as required by law (including California automatic-renewal rules) before a change takes effect. If you do not agree, cancel before the next charge.
5.3 How to cancel (as easy as signup)
You may cancel at any time, including during the trial:
- through the Polar customer portal or cancellation link we provide in the Service, or
- by emailing [email protected] from the email on your account with the word “CANCEL” and we will process it.
Cancellation stops the next renewal. You keep access through the end of the period already paid, unless Polar or the law requires a different result. Cancel before the trial ends if you do not want to be charged.
We will provide an online cancellation path that is at least as easy as the path used to sign up, as required by applicable automatic-renewal and negative-option law (including California and the FTC’s negative-option rule). If a path is broken, email us. Failure to cancel through a broken link is not a waiver of your right to cancel.
5.4 Refunds
Refunds, if any, are processed by Polar as merchant of record. Email [email protected] and we will work with Polar.
Unless Polar’s buyer terms or a non-waivable law requires otherwise, all charges after a trial converts are final. We do not offer a separate money-back guarantee. Unused time in a paid period is not refunded.
Nothing in these Terms limits a non-waivable refund, cancellation, or withdrawal right you have under consumer-protection law.
EU / UK digital-service waiver. If you are a consumer in the EEA or UK and you start using the Service (including starting a timer or signing in) during any withdrawal period, you expressly request that we begin performance immediately and acknowledge that you lose the 14-day right of withdrawal once performance begins, to the extent Articles 16(m) of the Consumer Rights Directive and equivalent UK law allow.
Chargebacks should be a last resort. Contact us first so we can fix a billing problem. We may suspend an account that initiates a chargeback while a good-faith refund request is open.
5.5 Taxes
Polar collects and remits applicable sales tax and VAT on the purchase as merchant of record. You remain responsible for any taxes on your own use or income. 4901 does not collect your card tax as the seller of the paid plan.
6. Acceptable use
Do not use the Service to break the law, harass anyone, distribute malware, attack our infrastructure, scrape at scale, or impersonate 4901. We may suspend or terminate accounts that do, and we may preserve data as required for an investigation.
7. Third-party services
The Service depends on third parties, including Google (sign-in), Firebase, Cloudflare, and Polar. Their terms and privacy policies apply to their services. We are not responsible for a third-party outage, ban, data practice, or change we do not control, including Google disabling your login or Polar declining a charge.
8. Disclaimer
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, 4901 AND ITS MEMBERS, MANAGERS, OFFICERS, AND CONTRACTORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that session data will never be lost.
The Service is a timer, not advice, tutoring, medical treatment, or a professional service.
Some places do not allow disclaimer of implied warranties. Those limits apply only to the extent the law requires.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 4901 AND ITS MEMBERS, MANAGERS, OFFICERS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST GOODWILL, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY, AND WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR THE SERVICE IN THE THREE MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (US $50). IF YOU HAVE ONLY USED A FREE TRIAL AND PAID NOTHING, THE CAP IS US $50.
These limits do not apply to liability that the law does not let us limit (including, where applicable, death or personal injury caused by our negligence, or our fraud). They do apply to claims about marketing statements, session loss, downtime, and Polar-related billing except to the extent a statute forbids it.
10. Indemnity
You will defend, indemnify, and hold harmless 4901 and its members, managers, officers, and contractors against claims, damages, and reasonable legal fees arising from Your Content, your use of the Service, your breach of these Terms, or your violation of law, except to the extent we caused the claim by our own fraud or willful misconduct.
11. Suspension and termination
You may stop using the Service at any time and may request account deletion at [email protected].
We may suspend or end your access immediately if you breach these Terms, if we reasonably believe we must do so to comply with law or to protect the Service, if Polar reverses or disputes the payment that funds paid access, or if we shut down the Service. If we discontinue the Service entirely, we will try to give reasonable notice. Prepaid time is not refunded except as Section 5 or the law requires.
Sections 3–5 and 8–18 survive termination.
12. Changes to the Service or these Terms
We may change the Service or these Terms. For a material change to the Terms, we will post an update, change the “Last updated” date, and email the address on your account when we have it, at least 7 days before the change takes effect, unless the change is required by law or needed to address a security or abuse issue.
If you continue to use the Service after the effective date, you accept the new Terms. If you do not agree, stop using the Service and cancel any subscription before the effective date.
13. Communications
You consent to receive notices electronically, at the email on your account or in the Service. A notice we send to that email is received when sent, unless we get a hard bounce. You must keep the email current.
14. Force majeure
We are not liable for delay or failure caused by events beyond our reasonable control, including outages at Google, Firebase, Cloudflare, Polar, or a payment network, plus law, labor dispute, failure of utilities, or disaster.
15. Time limit to bring claims
To the maximum extent the law allows, any claim arising out of the Service or these Terms must be filed within one (1) year after it accrued, or it is permanently barred. This does not shorten a period that a statute says we cannot shorten.
16. Dispute resolution: arbitration, class-action waiver, jury waiver
Please read this section carefully. It affects your legal rights.
16.1 Informal resolution first
Before filing, email [email protected] with “DISPUTE” in the subject and a description of the claim. We will try to resolve it for 30 days. That period is a condition precedent to arbitration or court, except for a request for temporary injunctive relief to protect IP or the security of the Service.
16.2 Binding individual arbitration
Except as in Section 16.5, you and 4901 agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, a trial, a subscription, or Polar-related access (to the extent the claim is against 4901) will be resolved by binding individual arbitration, not in court, administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Rules if the Consumer Rules do not apply).
The Federal Arbitration Act governs this Section 16. The arbitrator may award the same individual relief a court could, including public injunctive relief where the law requires that a court or arbitrator be able to award it. The arbitrator, not a court, decides questions of arbitrability, except that a court decides whether this Section 16 was agreed to and whether a claim is within Section 16.5.
Hearings, if any, will be remote unless the arbitrator requires otherwise, or in the U.S. county of your residence if AAA rules require an in-person option.
16.3 Class-action and jury waiver
YOU AND 4901 MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, except that you may seek public injunctive relief in individual arbitration where California or other law requires that this waiver not bar that remedy.
YOU AND 4901 WAIVE ANY RIGHT TO A JURY TRIAL.
16.4 Opt out
You may opt out of Section 16 by emailing [email protected] from the email on your account within 30 days of first accepting these Terms, with the subject “ARBITRATION OPT-OUT” and your name. If you opt out, Section 17 (courts) applies to you and we still have the class-action waiver to the extent the law allows it in court. Opting out does not affect any other section.
16.5 Exceptions
Either party may: (a) bring an individual action in small-claims court if it qualifies; (b) seek temporary injunctive relief in court to protect intellectual property or the security of the Service; (c) bring a claim that applicable law says cannot be arbitrated.
17. Governing law and backup venue
These Terms are governed by the laws of the State of Delaware and the Federal Arbitration Act, without regard to conflict-of-law rules.
If Section 16 does not apply to a claim (including if you opted out), you and 4901 agree to the exclusive jurisdiction of the state and federal courts located in Delaware, except that: (a) we may seek injunctive relief in any court; and (b) if you are a consumer in a place that requires the courts or law of your residence, those mandatory rules control.
18. Miscellaneous
These Terms, plus the Privacy Policy and (for purchases) Polar’s Checkout Buyer Terms, are the entire agreement between you and 4901 about the Service. They supersede prior discussions about the Service.
If a court or arbitrator finds a part unenforceable, the rest stays in force. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court and not in arbitration. Our failure to enforce a term is not a waiver.
You may not assign these Terms without our prior written consent. We may assign them in connection with a reorganization, merger, or sale of assets. These Terms bind permitted successors.
There are no third-party beneficiaries except that Polar may rely on Section 5 as to its role as merchant of record, and 4901’s members, managers, officers, and contractors may rely on Sections 8–10.
Notices to us go to [email protected]. Notices to you may go to the email on your account or through the Service.
If these Terms and a Polar document conflict on how the Service works or what 4901 owes you besides payment processing, these Terms control as between you and 4901.
19. Contact
Organization 4901, LLC
Email: [email protected]
Web: trydoro.app
Do not send payment-card numbers to this address.